Our shipping policy at Flat N Heels is designed to ensure a seamless and efficient delivery process for your orders. Here are the key details:

  1. Shipping Locations: We offer shipping services to a wide range of locations domestically. Please note that specific shipping options may vary depending on your location. During the checkout process, you will be able to select your preferred shipping destination.

  2. Processing Time: Once your order is placed and payment is confirmed, our team works diligently to process and prepare your items for shipment. Our typical processing time is 1-3 business days. However, please note that during peak seasons or promotional periods, processing times may be slightly longer.

  3. Shipping Methods: We collaborate with reliable shipping partners to ensure the safe and timely delivery of your orders. The available shipping methods will be displayed during the checkout process, and you can choose the one that suits your needs and timeframe. Options may include standard shipping, expedited shipping, or international shipping.

  4. Shipping Duration: The shipping duration depends on your location and the selected shipping method. Domestic orders usually arrive within 3-7 business days after shipment. Please note that these timeframes are estimates and can vary due to unforeseen circumstances.

  5. Shipping Costs: Shipping costs are calculated based on factors such as the destination, package weight, and selected shipping method. The exact shipping charges will be displayed during the checkout process, allowing you to review and confirm before completing your purchase.

  6. Order Tracking: Once your order has been shipped, we will provide you with a tracking number. You can use this number to track the progress of your shipment through our website or the shipping carrier's online tracking system. This allows you to stay updated on the estimated delivery date and location of your package.

We strive to provide excellent customer service throughout the shipping process. If you have any questions or concerns about your shipment, please don't hesitate to reach out to our customer support team. We are here to assist you and ensure a smooth and satisfactory shopping experience